Jamin' Leather Order Information

PAYMENT INFORMATION - Domestic, USA & Canada (more info at bottom of this page)
1. Visa, Mastercard, Discover, American Express, Western Union, Money orders, PayPal - ships immediately
2. Purchase amounts are held against your credit/debit card when submitted. We are not responsible for customers credit limits. Be sure available balance exceeds any order amount placed and do not use that amount for any unshipped goods while orders are pending to prevent possible overdraft.
3. We will reject large orders using our "ship-to" service, unless the ship to address is verifiably listed on your credit card account, keep in mind some banks don't verify information.
4. We may not accept third party shipping addresses for any reason.
5. NO COD'S for retail purchases.
6. Personal Checks will be held for 20 days before shipping. Return check fee is $35.00.
7. How to pay via Western Union or PayPal (recommended on orders outside USA).

ORDERING INFORMATION - Domestic Retail Mail Order
8. Orders ship same or next business day (Mon thru Fri) on in-stock items.
9. *Heavy parcels using standard service can be adjusted to published rates (UPS/USPS/FEDEX). The estimated weight in pounds is represented with [3#] in the product description. Due to Jamin' Leather's low margins shipping charges are subject to change without notice.
10. We will email customers on any backorder delays.
11. Canceling of processed orders requires a service charge. No charge to cancel backorders that have not been processed and released to shipping. Backorders can be canceled at any time, we recommend to cancel via email for your records.
12. Free Shipping is a limited offer, subject to change, only available in the continental US. Not available with other offers. Free Shipping can only apply once to amounts that qualify where offered. Heavy parcels maximum free shipping credit is $14.95. Shipping charges will be deducted from any refunds requested.
14a. We cannot be responsible for delivery time, availability of stock, or customer time restraints.
14b. All packages are insured for the first $100. Lost packages by carrier will be replaced or full merchandise credit/gift certificate will be issued. Requests for refund are only refundable up to the amount insured, handling charged may be applied to any refund. Additional insurance can be purchased at the time order is placed.
15. Express Air 2-4 day service is limited in some areas and may not be guaranteed.
16. Any Merchandise Claims against errors or damage must be made within 7 days.
17. Products shown in this catalog are imported unless “USA” is noted in description.
18. Price, product details and services are subject to web errors and can change without notice.
19. LOWEST PRICE GUARANTEE! If you find any matching merchandise from any reputable web site, at a lower price for the same brand, verified as the same and in stock Jamin' Leather will guarantee to beat that price!

NO RISK - 30 DAY REFUND
20. Retail mail order purchases only (non-discounted "Limited Sizes" merchandise) within 30 days of original purchase date.
21. RMA# (Return Merchandise Authorization Number) is required on any refunds and only valid within time limits. Returns without proper RMA# are unauthorized and will not be refundable and/or service charge applies. Used merchandise returns are considered unauthorized.
22. Please allow 10-14 days for a refund to appear on your bank statement, PayPal account, or receive a check.
23. Shipping charges are not refundable. Any due shipping or service charges will be deducted from any refunds requested.
24. Discounts or coupons applied to orders will be deducted from any refunds requested.

60 DAY EXCHANGE - Retail Mail Order Purchases
25. Exchanges are preauthorized for return within time limits (see invoice and package paperwork). If any balance is due it is assumed, unless instructed otherwise that the credit card used on the original purchase will be used to cover any balance to release the package.
26a. Exchanges can be made within 60 days for unused (tags attached), non-discontinued ("Limited Sizes", 30% or more off) merchandise. Shipping charges apply if not a size exchange within 30 days.
26b. Within 30 days we provide FREE return shipping for first time size exchanges only to continental US customers who paid full shipping charges. Discounts or coupons may be reversed upon processing any exchanges. Exchanges after 30 days require shipping charges.
27. Please allow 24-48 hours to process your exchange under normal non-holiday conditions.
28. All merchandise is covered up to a 1 year warranty (see Warranties below).

ALL RETURNS - Refund, Exchange and Warranty
29. Prepaid return label is available with instructions.
30. No returns accepted for exchanges on lingerie, used, soiled, or altered items.
31. Except for refunds and exchanges as noted above, all other returns customer is responsible for any fees associated with address corrections, forwarding, address errors or special processing and any required fee will be applied to your account available.
32. Customer is responsible for all returning postage. Yet Jamin' Leather does not charge S/H for company errors on exchanges only. We can not be held responsible for improper fit. Fit is never guaranteed even if measurements are provided.
33. We reserve the right to reverse any credits or coupons used on returned merchandise.
34. This number was intentionally left blank ;-)
35. Discontinued, "Limited Sizes" 30% Off or more merchandise cannot be returned after 30 days.
36. Unauthorized returns, even within 30 days will not be refunded and risk being refused, subject to service charges, donated to charity or returned to customer at customers expense. Any credit issued will remain as in store credit unless customer requests it to be converted to a gift certificate (both good for 1 year).
37. Service charges are 20%+ with a $10 minimum, shipping charges may be additional.

CANADA & PUERTO RICO
40. We only ship to the credit card billing address
41. "Ship to" addresses will only be accepted if payment is received from Western Union.
42. Duty and Taxes are the responsibility of the customer and may be required to be paid upon receipt.
43. All outgoing packages to Canada & Puerto Rico are insured up to $100 maximum. If further insurance is required please contact Jamin' Leather by phone to place your order and request additional insurance.
44. FREE Exchange is not available to anyone outside the continental USA. Shipping rates apply.
45. USPS Airmail is 7-21 days delivery time (USPS rules apply)
47. Jamin' Leather reserves the right to charge a minimum of actual shipping rates plus handling of $8.95.
48. We cannot ship any orders out as "GIFT" which may violate international trade requirements.

WARRANTIES
50. LIFETIME replacement on all snaps, rivets and buttons, shipping charges will apply.
51. Manufacturers defects only are covered under the Jamin' Leather free warranties.
52. 30 Day Warranty on externally attached bead work or metal attachments such as studs, emblems, etc. installed to any leather item, yet the leather on the garment is warrantee'd for term noted above.
53. 90 Day Warranty on all footwear, patch leather goods, bonded leather items, motorbike accessories, and non-leather merchandise
54. 365 Day Warranty on all other Jamin' Leather merchandise from date of purchase
55. Jamin' Leather reserves the right to repair defective merchandise.
56. Jamin' Leather will not be held responsible for any loss of personal affects or injury from use of products or from poor workmanship. Although rare, we encourage customers to contact us immediately for warranty or non-warranty repairs of defective and unsafe products.
57. There is no charge for warranty repairs including first time return shipping back to customer within warranty period.
58. Any alterations void warranty.
59 See policies above for complete return details
60. Warranty does not imply refund.
61. 4 or 10 YEAR NO FAULT WARRANTY is available on selected merchandise at time of purchase.
62. 4 or 10 Year Warranty is not available on patch leather items, beaded items, motorbike accessories, footwear or non-leather merchandise.

PRIVACY POLICY
Jamin' Leather™ Catalog. does not share, sell, lease, lend, offer, or disclose any of our mailing list, phone or e-mail information to anyone or outside our company and it's affiliates other than what is permitted or required by law. Information customers and prospects provided are for the explicit use of Jamin' Leather™ Catalog and their affiliate companies including but not limited to Jamin' Leather, Jamin' Town LLC, Jailhouse Services LLC, and myrtlebeachrallies.com for product information mailings or notices. Jamin' Leather retains all personal information as private and will remain in our databases until company processes a NCOA request (national change of address provided through the US Postal Service) or customer requests specific removal, or until management deems necessary for removal. We do not provide personal information to any third party source with the confidential exception of credit cards processors and card servicing bank.

This Jamin' Leather™ Catalog's online catalog uses a SSL (secure socket layer) during the order process to protect our customers, their personal and credit card information. Jamin' Leather™ Catalog purchasing customers can expect that all funds processed on their credit card at time of their online, retail or phone purchase will be held against the credit or debit card regardless of the shipping or available status of merchandise or services at that moment of purchase. Customers must give Jamin' Leather 7-14 days to clear any amounts back to their credit card upon discovery of any errors or discrepancies. Jamin' Leather™ Catalog cannot be held responsible for customers credit limits or available balances on those accounts.

WHOLESALE & PROMOTIONS ACCOUNTS
W1. Promotional and bike club pricing are available. Minimum 12 pieces per item number.
W2. State and Federal registered businesses only qualify for special pricing to purchase Wholesale.
W3. We do not offer a drop shipping service.
W4. Some product labeled as "NEW" may not be available for wholesale purchasing.
W5. Wholesale requires a minimum quantity of 2-3 pcs for each item number.
W6. Returns require an RMA#, limited to 90 days and require 20%+ restocking fees.
W8. Discontinued items (d) are not returnable.
W9. All rights reserved on all text and photography. No authorized usage is permitted.
W10. Minimum order $250
W11. Wholesale and Promotional purchases are NOT refundable
W12. Shipping/handling charges are based upon weight
W13. For more wholesale prices and information e-mail us at: jaminleather@sc.rr.com

PHOTOGRAPHY
All photography is copyrighted to Jamin' Leather & JJ Keats. We do not allowing the use of any of our photographs for any use whatsoever. All photographic rights are reserved. Strict legal enforcement of such rights will be diligently pursued for any violation of such rights. Copyright violations of such rights and are subject to a license fee of no less than $1000.00 per photo, per incident. Further rights and actions may still apply. Express written consent for specific photos is required for the intended use of such photographs.

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